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Jar of Rigoni di Asiago Nocciolata next to crêpes with hazelnut spread
Case study · 2026

Rigoni di Asiago – SpotView case study

Technologies
  • Shopify
  • Klaviyo
  • Zendesk
Services
  • UX/UI Design
  • Shopify
  • Experience Management
  • Data Intelligence
Challenge

A single digital environment connecting brand, content and shopping experience.

rigonidiasiago.com (opens in a new tab)
The challenge

Brand, content and shopping in a single environment.

Rigoni di Asiago is one of Italy’s leading organic food brands, with an international presence and a digital project that brings together editorial content, online shop and loyalty programme.

As touchpoints multiplied, the brand needed a more integrated experience, connecting products, storytelling and community.

The goal: a platform where moving between content, recipes, loyalty and eCommerce felt natural and seamless, with the brand and its products always at the centre.

Homepage of the Rigoni di Asiago D2C eCommerce on Shopify, desktop version
The project

Content, commerce and loyalty together.

Very different editorial, commercial and technology needs: showcasing recipes, news and the loyalty programme while bringing brand discovery and purchase into balance.

  • Multilingual. The portal in Italian, English, French and Dutch.
  • SEO and data migration. Business continuity guaranteed throughout the move.
  • Integrated tools. Marketing automation, customer care, analytics and compliance.
  • One journey. Storytelling, loyalty and purchase within the same navigation.
Rigoni di Asiago shop menu, mobile version
Rigoni di Asiago product page, mobile version
Rigoni di Asiago shop cart, mobile version
Design

Smoother navigation.

We managed the complete replatforming to Shopify Advanced, bringing the corporate website, online shop and community together in a single environment.

UX/UI architecture, eCommerce front end and navigation flows guide users between content, products, recipes and the “Biollini” loyalty programme, in a single, consistent journey.

A more dynamic interface gives room to both the editorial and the commercial side.

Rigoni di Asiago community page on tablet
Architecture

Shopify as the technology foundation.

Content, eCommerce, loyalty and third-party integrations on the same platform, with a flexible structure that is simpler to manage.

  • Klaviyo. Newsletter and marketing automation.
  • Zendesk. Customer service.
  • GA4 and GTM. Advanced tracking.
  • Iubenda. GDPR and cookie compliance.
  • accessiBe. Website accessibility.

Multilingual management and a structure ready for new features support the brand’s international growth.

Rigoni di Asiago newsletter on tablet
The result

A more consistent, integrated environment.

Today Rigoni di Asiago offers a smoother, more integrated experience, bringing content, loyalty and eCommerce together on the same platform.

Shopify Advanced has created a centralised, scalable structure, ready for international expansion and for future marketing, engagement and content management activities.